|Title||ACD Network/Systems Administrator|
|Location||San Antonio, TX|
Systems Administration efforts shall be performed on-site in the MAO flight 24 hours a day (24/7/365). The contractor shall perform ACD Network/Systems Administration services supporting all 33 NWS mission networks under operational direction of the 33 NWS MA Directorate, currently in the MAO Flight (Systems Administration section). The contractor shall be trained, and certified by 33 NWS internal QAE personnel, IAW 33 NWS QA processes. Additionally, the contractor shall maintain its respective certifications IAW QA processes for maintenance functions.
The contractor shall perform 33 NWS Systems Administration Support Services on both NIPRNet and SIPRNet and supported special enclaves during mission hours. The contractor shall perform related MA activities and coordinate MA advanced actions with the Mission Assurance Engineering (MAE) Flight, and external units (i.e., 26 Network Operations Squadron (NOS), Integrated Network Operations and Security Center (INOSCs), 690 Information Support Squadron (ISS). The contractor shall support Systems Administration of the 33 NWS operational networks (Patriot and Defender), the 33 NWS 14 COOP network, the training network, local base NIPRNet and SIPRNet Computer System Administration (CSA) actions, and AOL deployment maintenance analysis.
The contractor shall perform basic and intermediate level installation, upgrades, daily maintenance and intermediate troubleshooting to include hardware and software consisting of UNIX-based, Windows-based, and VMware-based operating systems, workstations/monitors, Anti-virus and software, computer printers, Cybex switches, fiber optic media, gigabit Ethernet, and 100BaseT network operations.
The contractor shall perform all network account administrative functions to include creation, disabling, unlocking, privilege configuration, expiration of accounts, and maintenance troubleshooting.
The contractor shall create and delete user accounts within two (2) working days, track user privileges, maintain a list of current users, and show accessibility to all computer systems, network, and computer software applications, and other network components.
The contractor shall ensure ACD user work stations are secure, have the latest software patches installed, and are properly configured within Time-Compliance Network Order (TCNO) specific deadlines to minimize the potential of unauthorized intrusions.
The contractor shall incorporate approved 33 NWS network trouble ticketing procedures (internal and external) for completion of ACD Network/Systems Administration tasking’s.
Clearance Required: TS/SCI